Contact The Greenhouse Florist
The Greenhouse Florist
12 Clinton Street
Hudson, OH 44236
When contacting us, please include your name, mailing address, and telephone number so that we can contact you if necessary.
Information We Collect About You
We collect only information you provide to us voluntarily or information that is given to us by a third party that has your permission to disclose your personal information. We may collect the following personal information about you:
Name and address
Phone and Fax Numbers
Payment information – including credit card, or debit card numbers
Your purchase history
How We Use Your Personal Information
We use your personal information to complete your requests for products and services, and to market our products and services. We may use this information to send you special offers via the U.S. Postal Service, or via e-mail. We may also use this information to contact you regarding the status of an order, to provide service related to our products, or to process payment for an order.
Information we collect through our website is used to improve the content of our web pages, to customize the content and/or layout of our page for each individual visitor, or to notify consumers about updates to our Web site, and/or to contact consumers for marketing purposes.
Disclosure of Information to Parties that Provide Services to Us
In order for us to conduct business, we may disclose some or all of the information we collect to companies that perform marketing or other services on our behalf or other businesses with whom we have joint marketing agreements so we may provide consumers competitive products and services. We may also disclose personal information about you under circumstances as permitted or required by law. These disclosures typically include information to process a transaction on your behalf, conduct the operations of our business, follow your instructions as you authorize, or protect the security of our financial records.
To protect our customer’s privacy, we only work with companies that agree to maintain strong confidentiality protections and limit the use of information we provide. We do not permit these companies to sell the information we provide to other third parties, and we do not rent or sell our customer lists.
How We Protect Your Information
We restrict access to personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, or procedural safeguards to guard your personal information.
For each visitor to our website, our web server automatically recognizes the consumer’s domain name.
We collect aggregate information on which pages consumers access or visit, user-specific information on which pages consumers access or visit, information volunteered by the consumer such as survey information and/or site registrations, name and address, telephone number, fax number, payment information (e.g., credit card number and billing address).
With respect to ”cookies”: We use ”cookies” to store visitor’s preferences, record session information such as items that consumers add to their shopping cart, record user-specific information on which pages users access or visit, record past activity on the site in order to provide better service when visitors return to our site, customize Web page content based on visitors’ browser type or other information that the visitor sends.
If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at info@TheGreenhouseFlorist.com, or by calling us at 800.795.1366.
If you supply us with your mailing address online, you will only receive the information for which you provided us your address and possibly TheGreenhouseFlorist.com promotions.
By supplying us with your telephone numbers on-line, you will only receive telephone contact from us with information regarding orders you have placed on-line.
With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies.
When we transfer and receive certain types of sensitive information such as financial information, we redirect visitors to a secure server. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.
Gaining Access to, or Updating Personal Information
Upon request we provide consumers with access to financial information (e.g., credit card account information) that we maintain about them, unique identifier information (e.g., customer number or password) that we maintain about them, transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them, and contact information (e.g., name, address, phone number) that we maintain about them.
Consumers can request this information, or have this information corrected by e-mailing us at info@TheGreenhouseFlorist.com , writing us at the above address, or contacting us at 800.795.1366.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future, we will post the policy changes to our website to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check our web site periodically.
If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number.
Thank you for visiting TheGreenhouseFlorist.com